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News

2020.05.08

ImportantNotice Regarding the Taking of Body Temperatures as Part of Measures for the Spread of the Novel Coronavirus

In order to prevent an increase in contractions of the novel coronavirus, we will be taking the body temperatures of guests when they enter our hotels beginning on May 9, as follows below:
・Using non-contact thermometers, we will check the body temperature of guests when they enter our hotels.
・There may be cases where guests whose body temperatures are found to be 37.5℃ (99.5℉) or higher as well as guests who refuse to have their body temperatures taken will not be permitted to stay at our hotels.
※Hotel staff as well will have their body temperatures taken when they arrrive at our hotels every day. In cases where a staff member’s body temperature is found to be 37.5℃ (99.5℉) or higher, he or she will not be permitted to work.

Furthermore, when guests who are staying at our hotels use the following shared areas inside the building, we ask that they cooperate in sanitizing their hands with alcohol and wearing masks:
・Lobbies ・Elevators ・Hallways ・Coin-operated laundry areas ・Shared restrooms ・Lounges and other spaces for resting

We apologize for any inconvenience this may cause to our guests, but ask for your understanding and cooperation so that everyone who visits our hotels can enjoy their stay with more peace of mind.

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